Legal
Privacy Policy
Last updated: September 7, 2026
Ops North respects the privacy of the people who use this website and its services. This Privacy Policy explains what information we collect, why we collect it, how it may be processed, how long we generally retain it, and the choices available to you.
Ops North does not sell your personal information.
Information We Collect
The information we collect depends on how you interact with Ops North.
Explore Readiness
If you use Explore Readiness, we may collect information you choose to provide about yourself and your organization, including:
- Your name and email address
- Your role or organization
- General information about your organization, such as industry or approximate size
- What your organization is preparing for
- Your anticipated timeline
- Operational signals or conditions you select
- Written responses or context you choose to provide
Explore Readiness is intended to help orient your thinking about operational readiness. Your responses may be stored so Ops North can provide and review your orientation.
Consultation Requests
If you request a consultation, we may collect:
- Your name and email address
- Your organization
- Information about what prompted you to reach out
- Information you choose to provide about what you would like to discuss
Contact Messages
If you contact Ops North through the website, we may collect your name, email address, message, and any other information you voluntarily provide.
Website Usage Information
We may collect limited technical and usage information about visits to the website, such as pages visited, general traffic patterns, device or operating system information, and similar information used to understand and improve the website.
How We Use Information
We may use information collected through Ops North to:
- Provide the Explore Readiness experience
- Review readiness submissions and provide relevant orientation
- Respond to questions and contact requests
- Review and respond to consultation requests
- Operate, maintain, improve, and secure the website
- Understand how visitors use Ops North
- Maintain appropriate business records
- Comply with legal obligations and protect the rights, security, and integrity of Ops North and its users
Explore Readiness is designed as an orientation tool, not an automated business diagnosis. Submissions may be reviewed by Ops North and are not used to make automated decisions about you or your organization.
Email Notifications
When a contact message or consultation request is submitted, Ops North may receive an email notification that a new submission has been received.
Submission details are maintained within the systems used to operate Ops North rather than being intentionally reproduced in notification emails.
Explore Readiness submissions do not currently generate email notifications.
Service Providers and Processing
Ops North uses third-party technology and service providers to operate its website, host and process information, provide communications, maintain security, and support other business functions.
As a result, information you provide may be processed or stored by service providers acting on behalf of Ops North. We may also disclose information when reasonably necessary to comply with law, protect legal rights, investigate misuse, or maintain the security of the service.
We do not sell personal information to third parties.
Data Retention
Ops North keeps personal information only for as long as reasonably necessary for the purposes for which it was collected.
As a general practice:
- Explore Readiness submissions are retained for up to 90 days
- Contact messages and consultation requests are retained for up to 12 months after the last meaningful interaction
Information may be retained longer when reasonably necessary for an active business relationship, legal or contractual obligations, security purposes, dispute resolution, or legitimate business-record requirements.
Information associated with a client engagement may be subject to separate retention practices or contractual terms.
Data Security
Ops North uses reasonable administrative and technical measures intended to protect information from unauthorized access, disclosure, alteration, or loss.
No internet-based system can guarantee absolute security. You should avoid submitting passwords, financial account information, government identification numbers, protected health information, or other highly sensitive personal information through Ops North website forms.
Your Choices and Requests
You may contact Ops North to request access to, correction of, or deletion of personal information you have submitted.
Some information may need to be retained when reasonably necessary to comply with legal obligations, maintain appropriate business records, resolve disputes, or protect the security and integrity of the service.
Depending on where you live, applicable law may provide additional privacy rights.
To make a privacy request, contact hello@opsnorth.co.
We may need to verify your identity before fulfilling certain requests.
Cookies and Similar Technologies
Ops North may use cookies or similar technologies necessary to operate the website and support basic functionality, security, and measurement.
The specific technologies used may change as the website and its service providers evolve. Ops North does not use this website to sell personal information.
Third-Party Links
The website may contain links to third-party websites or services. Ops North is not responsible for the privacy practices, security, or content of those third parties. Their own terms and privacy policies apply when you use their services.
Changes to This Policy
Ops North may update this Privacy Policy as the website, services, or legal requirements change.
When material changes are made, the updated policy will be posted here with a revised "Last updated" date.
Contact
Questions or requests regarding this Privacy Policy can be sent to:
Ops North
hello@opsnorth.co