06Insights
Field Notes from the operating system.
Observations on quality, organizational architecture, governance, change, judgment, and the systems behind how work gets done.
Quality
FIELD NOTE 001: The Depth vs. Speed Illusion
Organizations thinks slowing down is friction because they assume speed is measured by how quickly something moves right now.
Field Note · 8/13/26QualityFIELD NOTE 017: Where Does Quality Live?
A company can centralize quality expertise. It cannot centralize quality accountability.
Field Note · 8/17/26AI GovernanceFIELD NOTE 002: A List of Tools is not AI Governance
An organization can know how many AI tools it has without understanding why they exist, who owns them, or even if they’re creating value.
Field Note · 8/24/26OperationsFIELD NOTE 003: Uncertainty Doesn’t Mean Stop Planning
Uncertainty changes the kind of planning an organization needs. It doesn’t eliminate the need to plan.
Field Note · 9/2/26Operating Model DesignFIELD NOTE 004: When Theoretical Innovation is Mistaken for Capacity
Consequences shouldn't be what finally drives accountability. Compliance can't repair an operating model when its assumptions were never tested.
Field Note · 9/9/26